TG
Thabisile G

1 reviews | Active since Jun 2012

16 Apr 2021, 14:20

An asset to the company

I recently wrote a review here on Hellopeter regarding an incident that occurred recently. On the same day it was published, I received a phone call from Portia Mdwayi (sp). She assisted me to resolve the matter. Portia was very professional even when I was firing shots at her. She remained calm. She promised to investigate and get back to me that very same afternoon. She did just that (which I didnt expect at all). Throughout our interactions she maintained a professional demeanor and kept me informed as to what steps she would take and again updated me as to what had transpired and the outcome. Needless to say I am still a Tracker Connect client and thats only because of Portia. She is an asset to the company and I hope praise will be given where it is due. Thank you Portia and all the best in all your future endeavors.

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Replies (1)
Tracker Connect
Tracker Connect's reply16 Apr 2021, 15:38
Official
Good Day Thabisile
 
We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience with Tracker was positive. 

Tracker Connect