Always a technical reason why Tracker system does not update as it's supposed to
People install Tracker for a VERY specific reason, yet today, for the umpteenth time our Tracker system is not updating. We have Track & Recovery for the business vehicles, yet the vehicle that left the site this morning early shows that it has been stationary since last night.
Now, this is UNACCEPTABLE to me! When phoning them to enquire what was going on, I was informed they have a technical issue and they're working on it, but have no idea when it will be resolved. I then told the lady that I presume we'll receive a discount this month...obviously, this was met with deadly silence on her time.
Not impressed TRACKER!!
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Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
23 Nov 2022, 16:23Good day Carin
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply23 Nov 2022, 16:23
Official
Good day Carin
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
23 Nov 2022, 16:32Good Day Carin,
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply23 Nov 2022, 16:32
Official
Good Day Carin,
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
's updateReviewer Update
23 Nov 2022, 16:56We have 4 vehicles with Tracker...only 1 experiencing 'technical difficulty". Just saying.
's update23 Nov 2022, 16:56
Reviewer Update
We have 4 vehicles with Tracker...only 1 experiencing 'technical difficulty". Just saying.
Tracker Connect's replyOfficial
24 Nov 2022, 14:02Good Day Carin,
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply24 Nov 2022, 14:02
Official
Good Day Carin,
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you via email, We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect