MA
Michael A

1 reviews | Active since Oct 2015

03 Aug 2022, 13:20

Almost impossible to cancel a Tracker contract & debit order

I have had such a bad time-consuming experience trying to cancel a Tracker contract and discontinue the debit order payment. Their systems are deliberately designed to frustrate the process and make it as difficult as possible to cancel a contract. My advice is never, ever, sign a debit order with Tracker.

0
Replies (2)
Tracker Connect
Tracker Connect's reply03 Aug 2022, 13:33
Official
Good Day Michael,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply03 Aug 2022, 13:48
Official
 Good Day ,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect