AvdM
Anton van der Merwe

1 reviews | Active since Mar 2022

04 Oct 2022, 15:03

ALLEGED ***** BY TRACKER

Tracker committed ***** by inflating my last contract invoice, and by blatantly lying to me a week ago when they confirmed in writing to me that they will not recover any further amounts via the debit order on my bank account that they were supposed to have cancelled.

I have not received prior notice of the high amount that they recovered on 1 October 2022, implying that there is possible ***** when they *******ly recovered the amount without my consent and thus *******ly.

Tracker cannot force gatvol customers to keep their subscriptions by *******ly recover monies via debit orders

Tracker as a rule does not answer their phones and I trust that this social posting and my planned complaint to the Ombudsman, and a claim via my lawyer will convince them to treat me as a pensioner with respect and to refund my money.

0
Replies (2)
Tracker Connect
Tracker Connect's reply04 Oct 2022, 15:26
Official
Good Day Anton, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply12 Oct 2022, 14:11
Official
Good day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect

Best regards,