LN
Lungi N

1 reviews | Active since Sept 2017

27 Sept 2017, 04:18

Agitated by Tracker forcing a debit on my car

I've been getting threats from Tracker regarding a payment. Two years ago an agent from Tracker called & said the device is paid up and that I was on a pay as you go option. Now from August 2017 there's rude calls from lawyers people I have no dealings with threatening me to pay for this. I called tracker & no one wants to explain this situation how is it that Tracker wants to ganish without having further information about this prepaid method I was one told of. I'm highly disappointed & seek counsel.

L Nkambule

0
Replies (4)
Tracker Connect
Tracker Connect's reply27 Sept 2017, 07:30
Official

Good day Lungi Nkambule,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Tracker Connect

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply27 Sept 2017, 07:31
Official

Good day Lungi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Brian Khumalo

Customer Care Team

Tracker Connect
Tracker Connect's reply27 Sept 2017, 07:36
Official

Good morning Lungi,

We confirm to have made contact and you requested to be contacted after 08:00 today, a call back is scheduled for the predetermined time.

Kind regards,

Brian Khumalo

Customer Care Team

Tracker Connect
Tracker Connect's reply27 Sept 2017, 09:04
Official

Hi Lungi,

Thanks for taking my calls. This is to confirm that we contacted you and sent you the requested mail.

Please let me know if I can be of further assistance.

Kind regards,

Brian Khumalo

Customer Care Team