AB
Andre B
1 reviews | Active since Mar 2011
26 Jan 2016, 09:58
After 2 Weeks Problem Still Not Resolved
On 12 January 2016 I requested that Tracker test my transponder. No reply.<br> On 18 January 2016 I called and sent email.<br> Only on 20 January 2016 they responded saying that the unit is not responding and that the unit may be faulty or the vehicle is parked in an area with poor reception.<br> On 20 January 2016 I requested that a technician test the unit.<br> It is exactly 2 weeks later since I asked for the unit to be tested and I am still waiting.<br> THESE GUYS REALLY SUCK..
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Tracker Connect's replyOfficial
26 Jan 2016, 10:05Hello Andre Bez,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,
Tracker Connect's reply26 Jan 2016, 10:05
Official
Hello Andre Bez,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,