LL
Lorna L
1 reviews | Active since Jun 2011
26 Sept 2024, 10:13
Admin processes suck
Had my unit transferred from my old vehicle into the new. I was charged R1000 transfer fee irrespective the fact that I took out cover earlier this year, so that this cost is waved. I have spoken to Tracker about 5 times in the last 4 days, and I still get charged 1) for the deregistered car and 2) the Transfer fee.
I also got charged the monthly premium for BOTH cars....
Please guys, can you get your act together??
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
07 Oct 2024, 09:51Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply07 Oct 2024, 09:51
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's replyOfficial
10 Oct 2024, 09:00Good day Lorna,
We confirm that we assisted with the concern you had raised and will be refunded.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm that we assisted with the concern you had raised and will be refunded.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply10 Oct 2024, 09:00
Official
Good day Lorna,
We confirm that we assisted with the concern you had raised and will be refunded.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm that we assisted with the concern you had raised and will be refunded.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,