1 reviews | Active since Sept 2014
Additional Charges
On the 26th of July 2024 I called Tracker enquiring why I was debited a R1000 because my debit order is suppose to be R214 and cents adding the one month I skipped should be about R400 and something. Mind you my car was at the mechanics workshop for 3 months plus the agent told me because of the one month I skipped and I am subscribe to whatever and I must have clicked on something and accepted the T's & C's without me knowing she put me through to their technical department spoke Bongiwe explained the whole story again than she told me I am charge for every sms I receive which was a useless battle to fight cause where is the sms's I received everyday however according to her she "removed" everything on my profile I'm being charged for I than ask so will I only pay the R214 in August YES come close to my debit date in August I receive an sms stating an additional R154.28 will be debited now I'm super confused because I did not even go into that tracker app once or receive sms I did not even bother to call these people cause they are useless and I purposely did not pay because I want someone to call me and ask me so I can tell them where to get off they must go ask their technical agent or whatever for that R154.28. And no one called. The reference I got was her name and surname which she said very confidently we don't have references but you can use my name and surname Bongiwe Mgoni.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
