HM
H M

1 reviews | Active since May 2010

29 May 2017, 07:17

Accounts suspended but upto date

<p>My tracker has been suspended a more than a month but the account was paid. I have requested for a credit for the months it was suspended and no response to date. </p>

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Replies (2)
Tracker Connect
Tracker Connect's reply29 May 2017, 07:53
Official

Good day Mr. Mutale,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Maroba Kekana

Tracker Connect
Tracker Connect's reply29 May 2017, 08:58
Official

Good day Mr. Mutale,

We confirm having made contact with you and discussed the billing process and your account status. An email has been sent to you, as confirmation of our conversation.

We will mark your query as resolved.

Thank you for your continued support to Tracker.

Tracker Connect,

Maroba Kekana