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Francois B
1 reviews | Active since May 2012
03 Feb 2015, 12:37
Account cloese in Dec // Debit order in Feb
Good day Fulufhelo<br> <br> As I am out of South Africa, I have just seen that Tracker still wants to deduct money off my account<br> After I closed it with you and paid R875.00 (see attached and email below)<br> <br> I have only had bad service from Tracker<br> I demand an explanation<br> <br> <br> Francois<br> <br> From: Francois<br> Sent: 15/12/2014 09:02 PM<br> Subject: Cancellation // CLI***<br> <br> Good afternoon Fulufhelo<br> <br> Please find attached the proof of payment as discussed<br> <br> Thank you for all your help<br> <br> Kind regards,<br>
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Tracker Connect's replyOfficial
03 Feb 2015, 15:53Hello francois8310,
We apologise for the inconvenience caused.
Please note that the account has been adjusted accordingly and we have also processed a refund.
We confirm that confirmation was sent electronically to you as you out of the country.
Kind regards,
Tebogo Makgatho
Tracker Customer Care
We apologise for the inconvenience caused.
Please note that the account has been adjusted accordingly and we have also processed a refund.
We confirm that confirmation was sent electronically to you as you out of the country.
Kind regards,
Tebogo Makgatho
Tracker Customer Care
Tracker Connect's reply03 Feb 2015, 15:53
Official
Hello francois8310,
We apologise for the inconvenience caused.
Please note that the account has been adjusted accordingly and we have also processed a refund.
We confirm that confirmation was sent electronically to you as you out of the country.
Kind regards,
Tebogo Makgatho
Tracker Customer Care
We apologise for the inconvenience caused.
Please note that the account has been adjusted accordingly and we have also processed a refund.
We confirm that confirmation was sent electronically to you as you out of the country.
Kind regards,
Tebogo Makgatho
Tracker Customer Care