1 reviews | Active since Dec 2014
Account
I was hijacked last year 4 of October 2014. My car was recovered by tracker on the same night. It was taken to a police depot for finger prints and other things. I told mu insurance i dont want the car back and was paid by my insurance. Tracker called me to ask me why my car is not moving. I told them i dont have the car anymore it is at the police depot as i was hijacked and told them i no longer need their services as im now unemployed and i dont have a car anymore and i still do not have a car. I received a call a week back asking me about payments. I told the consultant that im no longer working and dont have a car hence i do not need their services anymore and asked them to cancel the contract. I was told a legal team to contact me. I received an sms on the 18/03/2015 telling me that i will listed on the credit bureau should i not pay and that my contract cannot be cancelled until its end date.I DO NOT UNDERSTAND HOW I CAN PAY FOR TRACKER WHEREAS I DO NOT HAVE A CAR ANYMORE ANDTHEY KNOW I WAS HIJACKED SINCE THEN I DO NOT HAVE A CAR AND A JOB AND I DO NOT NEED THEIR SERVICES .WHY MUST I STILL BE PAYING TRACKER WHAT ARE THEY TRACKING? MY LEGS? THIS IS NOT RIGHT... <div><br></div><div><em>(Supplier name changed from Cartrack to Tracker Connect by Hellopeter.com)</em></div>
Your complaint dated the 20th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,
Your complaint dated the 20th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Best regards,
