Abusive treatment

Tracker decided to recklessly cancel my subscription with them on the 29th April 2023, again I reiterate, Tracker put my life in danger and I didn’t pick it up the subscription would have continued being cancelled. Now after I’ve reported them to hello Peter, they decided to call me to confirm that they made an error. They then asked me to give them my address so they can send a technician to come check the unit. I told tracker that I no longer want to continue with them and that since they have cancelled my tracker I will not be continuing with them.

Now, they decide to send me cancellation fees. I will not be paying any cancellation fees because I didn’t cancel tracker, it was their company that cancelled it and put my life at risk, now they expect me to pay for their ***** up? I don’t think so. The decent thing to do would be to not let me pay for their mess since it is their fault that I ended up not trusting them enough to work with them. I repeat, I will not be paying for something I was not responsible for. The fact that tracker thinks that saying they are precisely apologetic for their mess is supposed to exonerate them. If they dare to debit my account, I swear I’m gonna take legal action against them.