JJ
Jorrie J

1 reviews | Active since May 2015

02 Apr 2024, 12:18

Absolutely no customer service from this company.

Absolutely no customer service from this company. They want full payment each month but can't provide the service we are paying for. Today is 18 days without any service and customer service is just as bad.

0
Replies (3)
Tracker Connect
Tracker Connect's reply02 Apr 2024, 16:47
Official
 Good day 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 
 
JJ
Jorrie J's update02 Apr 2024, 16:51
Reviewer Update
Your response is a "copy and paste" template sent to all the complaints on this platform.
I don't appreciate it.
Tracker Connect
Tracker Connect's reply03 Apr 2024, 09:19
Official
Good day Jorrie,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect