DP
Dylan P
1 reviews | Active since Oct 2023
23 Oct 2024, 09:00
Absolutely horrible service
Tracker has the worst service I have ever seen, firstly I purchased a vehicle with a tracker already installed, they activated it without telling me that I am obliged to pay and stay with them for 3 years. So now I am unable to cancel their useless services or else I must pay over R3000. Secondly they have the most disrespectful staff, when I was querying regarding their packaged the call agent decides to ask me why did I even purchase a vehicle with a lot of attitude, I then requested for the call so that tracker can sort this issue out but still I have not heard anything regarding their disrespectful staff.
I do not recommend tracker to anyone, stay far away.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
23 Oct 2024, 11:31Good day Dylan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply23 Oct 2024, 11:31
Official
Good day Dylan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
31 Oct 2024, 15:36Good day Dylan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply31 Oct 2024, 15:36
Official
Good day Dylan,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect