Absolutely bad service

Tracker has dissapointed me multiple times now! This will be the fifth vehicle i am struggling to cancel, why do we always have to result in HelloPeter first before we can get any feedback or proper service? We have a business account, but considering to take our business elsewhere, because this service is horrible, no matter how many times you call or send emails, someone always says they will resolve it, but guess what? No answer, i have all the emails on record. This will not be my first time complaining about Tracker on HelloPeter, because at least i get a reply then. Tracker, you need to up your service because you WILL lose loyal clients if you keep this up!