SG
Simone G

1 reviews | Active since Jul 2020

05 Nov 2020, 22:26

Absolute ****!

My life partner lost her job in March and only received a retrenchment letter in June, after sending it to Tracker no reply, then all of a sudden messages that payment will be reduced and today a letter that the account will be suspended, after they were asked to come remove the tracking unit since it's not tracking ****!!! The battery was disconnected early in this year to which they called to notify and then message is sent 6 MONTHS later to say the car hasn't had activity in a while, what kind of service is that???,they're easy to sell themselves but extremely hard to get rid of and in a time like this there is more than enough stress to go around!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply06 Nov 2020, 10:55
Official
Good day Simone,  We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
 It is our intent to help you reach a prompt resolution of this matter. 
 
 We will revert to you shortly. 

Tracker Connect   
Tracker Connect
Tracker Connect's reply11 Nov 2020, 15:15
Official
Good day Simone, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect