1 reviews | Active since Mar 2013
A very disappointed customer!
I am having an awful experience with cancellation of my second car tracker with this company. It has been back and forth since January. I called in to say I have sold the car and I need to cancel my contract with them. They told me that I have to pay a cancelation fee. I argue against this and request a recording. They don't send the recording by share a transcript of the recording. I decide to let it go and pay R1200 cancelation fee. I am now getting an invoice on arrears for March and April for a car I reported as sold in Jan. I refuse to pay that R600 because I alerted you in Jan that I don't have the car. Why would I pay for a car that's sold already? I will not pay a cent on those arrears. Please take care of them as I still have another contract with you guys. I don't have a problem with switching to a competitor device if this is not sorted out. You guys do not know how to treat your customers with dignity shem.
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We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
