1 reviews | Active since Oct 2024
0
Tracker schemed me. I received a call from one of their agents at the end of September 2024 who sold me a "good" product for car tracking. I informed the agent that I still have a month to month contract with the same company. We then agreed that my month to month contract will be cancelled and be replaced with a new 3 year contract. We then completed all the agreement on line. To my surprise Tracker called me few days later after they installed a new device on my car and told me that I am still liable for month to month contract come the end of October. I then informed them that the month to month contract was not cancelled with them but with an external agent. I asked a question to say if they don't recognise the agreement with "and external agent" how come they recognise the binding 3 year contract ? Why are they selective in which agreement they recognise? Why should it be my problem if I spoke with an "external agent"? These guys have ******* and come the end of this contract they will not see me or anyone that I know. The worst treatment by far. Robbing me of my money after they ******* me.
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Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
