9 month attempt to cancel

Scince May 2015 I have instructed tracker per e-mail and telephonically by speaking to various people, including Abigale, to cancel this policy as my insurance no longer required it. During August I got a automated voicemail telling me my account is in arrears. After taking it up with Ms Jordaan I thought the matter was sorted - to my shock I once more got a automated voice message this morning informing me my account is in arrears. I have a huge problem with this!!!!! Should you no resolve this matter within 24-hours permanently, you leave me no choice but to go life on this.