SH
Shalen H

1 reviews | Active since Jul 2015

22 Jul 2015, 10:23

5 Months have pasted and Tracker has not refunded

Tracker has being debiting my account for the past 8 mths and I have contacted them since march 2015 to stop the debit order because the truck was ****** 9mths ago. I am constantly talking to different people and no one is taking responsibility of my quarry. <br> <br> Aaliyah Adams <br> <br> <br> Apr 26<br> <br> <br> <br> <br> <br> <br> <br> <br> to Product, Call, me <br> <br> Good Day,<br> <br> <br> <br> Product Support please assist urgently with a details report of activity for Mr Hulumans vehicle.<br> <br> <br> <br> <br> CHA100738GR <br> <br> Outsurance Normal 2010<br> <br> Outsurance Normal 2010<br> <br> Skytrax<br> <br> TWZ395GP<br> <br> <br> <br> <br> Call Retrieval please forward me all calls made to this customer from Tracker to his number <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Client requested to be cc'd in the mail because he has been contacted so many times and no feedback or solutions and his not sure if we are actually trying to help him or just saying so.<br> <br> <br> <br> Please assist urgently with this.<br> <br> <br> <br> Kind Regards<br> <br> <br> <br> <br> <br> <br> Aaliyah Adams<br> Tracker

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Replies (1)
Tracker Connect
Tracker Connect's reply22 Jul 2015, 10:59
Official
Hello shalendrah,


Your complaint dated the 22nd of July 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.

Hester Garcia
Tracker Customer Care