RM
Reabetswe M

1 reviews | Active since Apr 2016

01 Jul 2025, 08:38

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I joined Tracker in June and asked for my first debit to be made in July but they debit last day of June and it reversed back causing me unnecessary bank charges. I hate a company thats only chasing money more than customer needs and satisfaction. I asked 3.times to ensure that my request was possible before signing up so that I'd rather then join in July. If I get billed penalty charges I won't pay them even the debi check I'm hesitant to accept it because I'm afraid of being billed monies that I can't reverse due to incompetence

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Replies (2)
Tracker Connect
Tracker Connect's reply01 Jul 2025, 09:05
Official
 Good day Reabetswe Moliki,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply01 Jul 2025, 09:26
Official
 Good day Reabetswe Moliki,  We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time.  Tracker Connect