3 Months' Premiums In One Go WITHOUT my consent

On 01/03/2015, Tracker deducted 3 months' premiums from my account in one go, without my consent. The reason: They have not deducted consistently on THEIR side and now need to collect arrears?<br> When querying this I held on the line on numerous occasions for an unacceptable amount of time, only to be told that I had received an SMS informing me of the triple deduction.<br> 2 things:<br> 1. I received no such SMS<br> 2. No consent was given to take 3 months' premiums <br> I have been dealing with Marcia in the call centre & her supervisor Sean.<br> I am a pensioner who simply cannot afford unexpected expenses and this is not on. In trying to get a refund I am sure I have spent over R400 just calling in trying to get some assistance.<br> No one at Tracker is taking this seriously - I have now e-mailed them to request cancellation at R800 cancellation fee, as I have not other choice, but doubt that they will even get that right.<br> The \I don't care"attitude is absolutely shocking and I will NEVER recommend Tracker to anyone"