SJ
Stephen J
1 reviews | Active since Aug 2015
27 Aug 2015, 16:52
29.2% increase on monthly premiums
I received an Email informing me of a 29.2% increase on my monthly instalment. This increase appears to be inordinately high. I have sent an Email to Tracker asking for more information as to how this increase was calculated but to date I have not received an acknowledgement of receipt of this Email or any explanation as to what this increase has been based on.
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Tracker Connect's replyOfficial
29 Aug 2015, 08:44Hello Herewegoagain,
Your complaint dated the 28th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 28th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Tracker Connect's reply29 Aug 2015, 08:44
Official
Hello Herewegoagain,
Your complaint dated the 28th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care
Your complaint dated the 28th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Melissa Naidu
Tracker Customer Care