AB
Adriaan B
1 reviews | Active since Mar 2009
20 Jan 2017, 16:03
2 WEEKS NO FEEDBACK!
<p>I have requested for the call when I signed up with tracker 2 weeks ago.</p> <p>I spoke to a guy named blessing. Everytime I ask him for an update he replies : no feedback.</p> <p>What does that even mean!!? Please can I have a turn around time when I will recieve the call!</p>
Helpful (0)
Replies (6)0
Replies (6)
Tracker Connect's replyOfficial
20 Jan 2017, 16:10Good day Mr Jaun Botes
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Mathebe Mopeli
Best regards,
Tracker Connect's reply20 Jan 2017, 16:10
Official
Good day Mr Jaun Botes
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Mathebe Mopeli
Best regards,
Tracker Connect's replyOfficial
20 Jan 2017, 16:47Good day Mr Jaun Botes,
This is a confirmation that we have made contact with you and we will give feedback on the 23rd of January 2017 regarding the matter.
Mathebe Mopeli
Tracker Customer Care
Best regards,
Tracker Connect's reply20 Jan 2017, 16:47
Official
Good day Mr Jaun Botes,
This is a confirmation that we have made contact with you and we will give feedback on the 23rd of January 2017 regarding the matter.
Mathebe Mopeli
Tracker Customer Care
Best regards,
AB
Adriaan B's updateReviewer Update
25 Jan 2017, 14:26I Still have not received any feedback on this!
AB
Adriaan B's update25 Jan 2017, 14:26
Reviewer Update
I Still have not received any feedback on this!
Tracker Connect's replyOfficial
25 Jan 2017, 14:45Hi Mr Jaun Botes,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's reply25 Jan 2017, 14:45
Official
Hi Mr Jaun Botes,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
26 Jan 2017, 07:41Hi Mr Jaun Botes,
We confirm to have sent you the contracting call as requested.
We apologise for the delay.
I trust that all is in order.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's reply26 Jan 2017, 07:41
Official
Hi Mr Jaun Botes,
We confirm to have sent you the contracting call as requested.
We apologise for the delay.
I trust that all is in order.
Kind regards,
Brian Khumalo
Tracker Customer Care
Best regards,
Tracker Connect's replyOfficial
01 Feb 2017, 11:54Good day Mr Jaun Botes,
This is a confirmation that your query has been resolved as per the email sent to you today. The necessary credits and adjustments have been done as advised.
We apologise for the delay, and not keeping to the promised date.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Best regards,
Tracker Connect's reply01 Feb 2017, 11:54
Official
Good day Mr Jaun Botes,
This is a confirmation that your query has been resolved as per the email sent to you today. The necessary credits and adjustments have been done as advised.
We apologise for the delay, and not keeping to the promised date.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Best regards,