dB
deon B

1 reviews | Active since Jul 2010

21 Jul 2021, 12:51

2 weeks later no feedback from Tracker

On 07 Jul 2021, 13:25 I submitted the comment below.

I was contacted by Tracker and had a long discussion about the issue. One of their agents phoned me stating he was assigned to deal with my issue and to resolve it. I have asked if I should do anything and was told no, he will get back to me.

Well 2 weeks later and no further feedback, just more calls from attorneys demanding payment and threats of blacklisting.

Cancelled tracker contract ---not cancelled after 24 months REF ********** Wow, I have been trying to cancel my tracker contract for over 2 years after I sold my last vehicle. After talking to many people its still not done. I put a stop payment on my account to prevent payments from going through. For the last 9 months I have been inundated with arrear payment calls, messages almost every second week, every time I tell them the same story, every time its not acted on. What to do ??? It is utterly frustrating and a mess.

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Replies (1)
Tracker Connect
Tracker Connect's reply21 Jul 2021, 13:51
Official
Good Day Deon,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,