11 YRS DEDUCTING MONEY & ONLY PAYING BACK 1 YEAR

Mr de Jager is a valid client of Tracker.11 yrs back he sold his Nissan bakkie and brought a Mazda bakkie.He asked Tracker to disable the Nissan's tracker and enable the tracker in his new Mazda bakkie. He asked tracker if he should fill in a form or what is the process of cancelling the device in the Nissan.Tracker has explained that they automatically cancel the device in the Nissan and activate the new system in the Mazda.Tracker also explained that it is their job doing this and that the client doesn't have to worry about it.Mr De Jager then sold his Mazda and brought a new Mazda.Tracker took the old device from the 1st Mazda and inserted the device in the new Mazda which he is currently paying for.Mr De Jager decided to phone Tracker to see if he could cut some costs due to retrenchment.Tracker explained to him that he is paying for 2 instalments,which is the Nissan and the 2nd Mazda.He phoned Tracker and spoke to the following people, saying that they will give the matter over to die finance department which he still haven't had a word from.This is really unacceptable, paying for a vehicle which he doesn't drive anymore.Tracker paid him R2500 only 1yr installments