1 reviews | Active since Feb 2013
They are bad service giver
This company enjoys deducting money from their customers but never think about giving them service,they have been deducting my money for the past 5years and never even for once tried to trace my car to see if their tracking device still works in my car,just after emailing them trying to find out if their device is still there and working they told me they cannot see where my car is and l was suppose to service it,they said l should drive 56kms so they can test and see my car,what the hell! They know their device better,they should have adviced me on what to do years ago,but NO they waited for me to contact them,but they never failed to deduct my money,had my car ****** l am wondering if they would call the *****s to drive to the direction where they could see where the car is.MXM
Good Morning Jephrey
Thank you for highlighting your concern, Tracetec strives to give a great service and so its not fair when a client gets bad service and is`nt treated they way they should be.
Tracetec apologizes for this late response, we have been having big issues with our Hello Peter account.
Tracetec Management would like to contact you so that we can resolve this with the service you deserved from day 1. The staff that have not supp**** you with this service will be dealt with.
Please could you supply us with an ID number for customer care to pick you up on the system and we will be in contact with you shortly after. If you would prefer to speak over the phone regarding your details please contact Cara in customer care on *** or alternatively send Tracetec a message on Facebook.
Kindest Regards; Tracetec
Good Morning Jephrey
Thank you for highlighting your concern, Tracetec strives to give a great service and so its not fair when a client gets bad service and is`nt treated they way they should be.
Tracetec apologizes for this late response, we have been having big issues with our Hello Peter account.
Tracetec Management would like to contact you so that we can resolve this with the service you deserved from day 1. The staff that have not supp**** you with this service will be dealt with.
Please could you supply us with an ID number for customer care to pick you up on the system and we will be in contact with you shortly after. If you would prefer to speak over the phone regarding your details please contact Cara in customer care on *** or alternatively send Tracetec a message on Facebook.
Kindest Regards; Tracetec