Badly Fitted Shock Absorbers

TPD Service Centre Zambezi.

Had 2 front shock absorbers fitted . Fitted wrong went back and 1 was tied with wire. Was so bad over Christmas that I had to take it another mechanic at a cost of R500.00 as TPD was closed. TDP told RMI (Also no help) that they would refund me . This was never done. They **** to RMI and they **** to me. Very dishonest and unreliable