TOYZONE LIFESTYLE CENTRE SELLING SECOND HAND DYSFUNCTIONAL TOYS AS 'NEW'

WE BOUGHT A NERVE GUN FOR MY DAUGHTER TURNING 12 YEARS OLD ON 1 DECEMBER. WE NEATLY WRAPPED THIS FOR HER TO GIVE TO HER ON 3 DECEMBER. BOUGHT THE NERVE GUN WITH 100 ADDITIONAL BULLETS. WHEN SHE OPENED THE NERVEGUN AND TRIED TO LOAD THE FIRST BULLETS, THERE WAS ALREADY A BULLET STUCK IN THE COMPARTMENT WHERE YOU LOAD THE BULLETS. IF I HONESTLY TELL YOU THIS IS THE 4TH TIME WE BUY A BOY FOR MORE THAN R1100 AT TOYZONE LIFESTYLE CENTRE THAT IS DYSFUNCTIONAL. PREVIOUSLY WE BOUGHT A 4X4 OFF ROAD TRUCK {RUGGED TERRAIN} AND FIRST TIME SHE DRIVES WITH IT THE WHEEL BRAKES OFF. THEN WE BOUGHT A DRONE FOR ALMOST R2 000 AND WE COULD NOT GET THIS F THING OF THE GROUND IN OUR HOUSE. TOOK IT TO THE MANAGER OF TOYZONE AND ASKED HIM TO LAUNCH THIS AND HE COULD NOT GET THE DEVICE OF THE GROUND. AFTER BIG ARGUMENT HE AGREED TO EXCHANGE IT FOR ANOTHER ONE - PUT THE ONE WE HAD IN THE BOX AND WALKED BACK TO THE SHELVES AND PUT IT RIGHT BACK IN THE SHELF. THIS IS NOW THE DYSFUNCTIONAL ONE. ON THE 3RD OF DECEMBER WE WERE AT NGWENYA LODGE ON HOLIDAY (LEFT MORNING OF THE 3RD) AND WE PRESENTED BY DAUGHTE RWITH HER GIFT AT NGWENYA LODGE ON THE 3RD DECEMBER. AND YET AGAIN, THE NERVE GUN WAS ALREADY DAMAGED. I AM SO SO SICK OF THIS PLACE SELLING SECOND HAND BROKEN TOYS TO PARENTS FOR AN ARMS AND A LEG AND HAVE THE AUDACITY TO FIGHT WITH YOU IF YOU EXCHANGE THIS. I WILL NEVER DO BUSINESS WITH THIS PLACE EVER AGAIN. NOW I DONT HAVE A RECEIPT FOR THIS DAMN THING AND MONEY DOWN THE DRAIN. USELESS. SITTING WITH THIS WORTHLY PEACE OF SECOND HAND RUBISH