Worst service ever! Take your money and don’t deliver. Don’t answer phones or emails either!

I’m very frustrated by the lack of customer service at Babies R Us. I placed an order for a cot and car seat on the 5th of May, paid for it but I still have not received it. When I call Babies R Us they say the order is with the courier company however the courier company insists that they received a short delivery and can therefore not deliver 2 of 3 boxes. I’ve called Babies R Us multiple times asking that they deliver the outstanding box to the courier for the courier to be able to make the full delivery to me however they’re asking that the courier company call them with that instruction instead. I finally managed to get the courier company to call them with that instruction however I still don’t have a cot nor car seat delivered to me. I am due any day now and I will not be allowed to take my baby home today from the hospital without a car seat. A fact that no one in your customer care division cares about. I’ve emailed customer service and called multiple times and have still no been assisted. This is unacceptable. To top it all off, your customer service reps are completely rude and provide generic responses to questions. I either want my money returned or those essentials delivered to me ASAP! My order number is ***