Unsatisfactory on intense levels!!!!!!!!!!

I bought a PS4 at Toys R Us in Canal Walk, Cape Town, South Africa on the 26 June 2021. Just this week the control stopped charging, I mean nothing happened it literally just stopped working. I call Toys R Us because there is a 1 year warranty but they say it’s only for the console but I mean how can I buy a brand new console and not even 6 months the control doesn’t work anymore! I am beyond upset!!!! This is not right Toys R Us!!!!!