Unhelpful and bad attitude received .

On the 23rd Jan 2015 I visited the Westgate store and left the store highly disappointed and annoyed.<br> <br> I was assisted by the cashier as I requested for a gift register for a friend, the cashier threw a paper and a pen at me, while I was trying to show her the reference number from my phone. I was holding my phone and not giving it to her. I know that cashiers are not allowed to take customers cellphones for security reasons. The cashier instate threw a piece of paper for me to write the code , I did and she also advised me that she can't assist the person responsible for the gift register has walk a customer out. Which I doubt am sure they has walked their friend out. How are you on duty and walk customers out for more than 10 minutes. I wrote the code and waited a while, I then told her am going to another store and will be back, I went and bought food upstairs which may have take 15 to 20 minutes. On my return I asked if the lady who supposed to assist me is back she said yes but she is at the back, she then took the front phone and called twice and there was no answer. At that point there were other customers waiting and a male employee making an exchange. She did not even ask