VH
Virusha H

1 reviews | Active since Nov 2021

11 Nov 2026, 14:55

Toys r us makes employees pay the difference in price if something is incorrectly marked.

Toys "R" Us Manager offers to pay a price difference instead of honouring the price that they had displayed the item, to a customer that the descriptions matched the description was for wooden toy cars and I tried to purchase wooden toy cars however they said that the description was not the same instead of honouring a small price difference - the manager takes out money from her own pocket to make that payment.

Customer Service then responses to say that they cannot honour the price and the manager will receive training after completely causing an embarrassing situation

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