TOYS R US ACTING AS IF THEY CAN KEEP MY MONEY!!!!

IT PAINS ME TO UNDERSTAND WHY A QUERY THAT WAS ON HELLO PETER ALREADY FOR BAD SERVICE WEEKS AGO HAS STILL NOT BEEN RESOLVED!!! OH MY WORD WHAT THE HELL IS HAPPENING AT TOYS R US, THIS IS THE WORSE FORM OF MANAGEMENT AND CUSTOMER SERVICE I AM DISGUSTED.<br> <br> I WANT THIS TO BE SORTED TODAY!!! NOT TOMORROW, TODAY!!!!!<br> <br> I WANT TO SEE THAT YOU HAVE DONE THE NECESSARY TO PAY ME BACK MY OWN MONEY AS A MATTER OF FACT!!!<br> <br> <br> <br>