Thanks for ruining Christmas for my family!

On the 18th of December, my boss told me to buy myself a voucher of my choice for R1500 and being a mom knowing how tough this Christmas would be, i decided to get one from Toys R Us

I got an email with an order number and didn't recieve the evoucher!

I emailed them and all i got was that the evoucher was sent and they would resend quick didn't happen.

I drove all the way to the store on Christmas Eve and received no help because that said they can't deal with online queries. I left with a broken heart because my kids will be receiving nothing for Christmas even though I have paid for a voucher with Rr1500!

We called customer care many times and no answer, even the store attested to the fact that they don't answer calls!

Thank you for ruining Christmas for my family ontop of 2020 being such a terrible year!