dS
dominque S
1 reviews | Active since Sept 2015
04 Sept 2015, 15:24
Thanks a lot
I'm pleased to say, THANKS FOR THE GREAT SERVICE at ToysRus in Nelspruit. I have ordered a toy for my boy and the store did'nt have any in stock, the manager approached me with a kind attitude. After taking my details ensuring the item will be there in a few days. Although it was short notice still did store deliver and even earlier than expected.<br> <br> Im pleased with how the request was handled with urgency and will always call back to the store.As through my eyes I see that they strive for their customer service.<br> <br> Janu THANK YOU and your TEAM for the help, you made my boys day on his BDAY.
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Replies (1)Toys R Us's replyOfficial
04 Sept 2015, 15:35Hello domdoms,
Many thanks for bringing such amazing news to our attention.
We are delighted to learn that you have experienced such exceptional customer service in store at Nelspruit.
I will surely escalate this motivational compliment on to the area manager so that the store manager and staff of Nelspruit receives all the recognition and acknowledgment.
Once again thank you for choosing Toys R Us
Warm Regards,
The Toys R U Team
Many thanks for bringing such amazing news to our attention.
We are delighted to learn that you have experienced such exceptional customer service in store at Nelspruit.
I will surely escalate this motivational compliment on to the area manager so that the store manager and staff of Nelspruit receives all the recognition and acknowledgment.
Once again thank you for choosing Toys R Us
Warm Regards,
The Toys R U Team
Toys R Us's reply04 Sept 2015, 15:35
Official
Hello domdoms,
Many thanks for bringing such amazing news to our attention.
We are delighted to learn that you have experienced such exceptional customer service in store at Nelspruit.
I will surely escalate this motivational compliment on to the area manager so that the store manager and staff of Nelspruit receives all the recognition and acknowledgment.
Once again thank you for choosing Toys R Us
Warm Regards,
The Toys R U Team
Many thanks for bringing such amazing news to our attention.
We are delighted to learn that you have experienced such exceptional customer service in store at Nelspruit.
I will surely escalate this motivational compliment on to the area manager so that the store manager and staff of Nelspruit receives all the recognition and acknowledgment.
Once again thank you for choosing Toys R Us
Warm Regards,
The Toys R U Team
