TABLET SCANDAL - REPAIRED FOR 10 MONTHS

I bought Tablet for my daughter.before warranty was finished it wasnt working when it wasnt on charger..we took it back to the store. And they sent it for over 2 months for repairs when it came back it was tested instore and they confirmed after repairs its still not working. And they sent it back again.

When we went instore to check we were told that we will be issued a new tablet as they couldnt fix it.

On third return to check the tablet from the repairs they told us that something broke on the tablet we need now to pay R800 for repairs.

When they called me I requested that they need to email me whatever they we saying on the phone . It wasnt done till today and they still kept the tablet without sending info.

Why this decision wast made from the 1st inspection of the tablet? Why fiddle with it and say I need to pay for their damages?

I need new rrepalcement tablet as it was said.

On the 4th October 2019. I EMAILED SAME TIME AS I WROTE THIS COMPLAINT WITH TOYS RUS NO RESPONSE FROM TOYS R US TO DATE....