Squishmallow Defect, no refunds.

Very disappointed. We bought a Squishmallow soft toy, when we arrived home we noticed it has a tear. We took some photo's in the shop and it shows clearly it was torn in the shop. We don't live near any Toys R Us branches. We reached out to ask if we can return it online as we don't live near any branches and the birthday is soon. They didn't want to help us at all. It is such an easy solution to the problem, return it so that we can purchase a new one online, but no help at all.