MJ
Marthinus J
1 reviews | Active since Nov 2009
25 Oct 2015, 10:03
Shocking bad service
Reggies in Brooklyn, Pretoria informed me at checkout that they cannot process a gift card. They were told that this is not acceptable. Then the rudeness started from the sales assistant and the shop manager. Hopefully I will never have to deal with Reggies ever again.
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Replies (1)
Toys R Us's replyOfficial
27 Oct 2015, 08:21Hello JohnsenMW,
Many thanks for reaching out and bringing this to our attention.
I do apologize for the inconvenience that has been caused.
kindly note that I will escalate this onto the area manager so that he is able to address the store. he will be in contact shortly.
Warm Regards,
Toys R Us Team
Many thanks for reaching out and bringing this to our attention.
I do apologize for the inconvenience that has been caused.
kindly note that I will escalate this onto the area manager so that he is able to address the store. he will be in contact shortly.
Warm Regards,
Toys R Us Team
Toys R Us's reply27 Oct 2015, 08:21
Official
Hello JohnsenMW,
Many thanks for reaching out and bringing this to our attention.
I do apologize for the inconvenience that has been caused.
kindly note that I will escalate this onto the area manager so that he is able to address the store. he will be in contact shortly.
Warm Regards,
Toys R Us Team
Many thanks for reaching out and bringing this to our attention.
I do apologize for the inconvenience that has been caused.
kindly note that I will escalate this onto the area manager so that he is able to address the store. he will be in contact shortly.
Warm Regards,
Toys R Us Team