1 reviews | Active since Jul 2013
Service like no other!!! That's for sure
<p>Good Day </p> <p> </p> <p>I would like to commend Toys R Us for their great service.</p> <p>On the 21st (or so) of December we decided to go with the Reggie’s doll for my niece.</p> <p>I made the order on the Sunday morning and I was so scared that my order was not going to be seen in time for christmas.</p> <p>The Baby Born dolls were out of stock at every store because we had left it for too late to get a doll for my niece.</p> <p>To add more excitement to the story, my family and I were leaving on holiday on the 23rd so I gave my holiday address...</p> <p>What happened next made me tear up a little because the package came on the Tuesday morning to our house in Johannesburg...</p> <p>I have never ever in my life had such impeccable service where not only did I put through my order on a Sunday the delivery time was made before the date... I mean wow.</p> <p>So I would really like to thank the person or people who dealt with my order and who made it possible, I know I could not stop speaking about it and this is a memory that changed the way I seen Toys R Us and courier companies.</p> <p> </p> <p>THANK YOU THANK YOU THANK YOU words cannot express my gratitude.</p> <p>Not only did I jump for joy like a little kid but you made my niece the happiest kid on the block :-)</p> <p> </p> <p>God Bless you and Thank you again</p>
Hello Andrea ,
Thank you so much for bringing such amazing news to our attention.
we are so glad to hear that you have received such amazing service from our Ecommerce department.
kindly note that we will be escalating this onto the online department so that they receive the recognition that they do deserve.
Kind Regards,
The Toys R Us Team.
Hello Andrea ,
Thank you so much for bringing such amazing news to our attention.
we are so glad to hear that you have received such amazing service from our Ecommerce department.
kindly note that we will be escalating this onto the online department so that they receive the recognition that they do deserve.
Kind Regards,
The Toys R Us Team.
