MN
Melissa N
1 reviews | Active since Dec 2015
14 Dec 2015, 11:09
rude untrained staff with no people skills
On the 12th of Dec 2015 i visited the Toys r us store, stood in the que, went to the counter to eventually pay. <br> Gave in my card to pay for my daughters toys only to be told, very loudly. DECLINED by the cashier. Asked her to swipe again as i definitely have money, she laughed, and swiped again and then loudly says \ you dont have money". I responded saying there is funds"
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Toys R Us's replyOfficial
14 Dec 2015, 14:46Hello Timmel,
Many thanks for reaching out .
I do apologize for the inconvenient experience that you had to endure at the store.
kindly note that I have escalated this complaint onto the area manager whom will be in contact shortly.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out .
I do apologize for the inconvenient experience that you had to endure at the store.
kindly note that I have escalated this complaint onto the area manager whom will be in contact shortly.
Warm Regards,
The Toys R Us Team
Toys R Us's reply14 Dec 2015, 14:46
Official
Hello Timmel,
Many thanks for reaching out .
I do apologize for the inconvenient experience that you had to endure at the store.
kindly note that I have escalated this complaint onto the area manager whom will be in contact shortly.
Warm Regards,
The Toys R Us Team
Many thanks for reaching out .
I do apologize for the inconvenient experience that you had to endure at the store.
kindly note that I have escalated this complaint onto the area manager whom will be in contact shortly.
Warm Regards,
The Toys R Us Team