Ridiculous Return/Exchange policy on Kurio Tablet bought

I bought a Kurio Tablet on the 7th of October 2017 ********** I had to return the Tablet in January 2018 as the tablet was unable to charge due to a fault at the charger point. I was told that I cannot get a refund on the product as the supplier needs to establish whether I should be refunded or not. I find this very frustrating as I did not buy the product from the supplier but from Toys are Us Cresta. After several visits to the store I have only received he tablet back from the supplier on the 9th of June 2018 . A whole six months of waiting----this is unacceptable. THE TABLET IS STILL NOT WORKING AS IT CANNOT CONNECT TO THE INTERNET NOW.

They have now come back and offered me a partial refund on the tablet that was faulty within the first 4 months of buying the item.