AN
AJITH N
1 reviews | Active since Dec 2012
18 Dec 2015, 10:28
PS4 500GB (DRIVE CLUB BUNDLE)
I ordered and paid for a PS4 500GB (DRIVE CLUB bundle) on 13 December 2015. I was told that they don't have stock since 4 people purchased the same product and only 2 were available. I find this explanation totally unacceptable since I ordered it online and received confirmation that my order will be delivered. Its gone a week and I was still told no stock available from supplier. My issue is... how can you advertise a product but don't have stock. This is a marketing ploy to get customers on to the site and purchase things other than the promotional products.
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Toys R Us's replyOfficial
21 Dec 2015, 09:03Hello ajith25,
Many thanks for making contact.
kindly note that we will be directing this complaint onto the relevant department.
Warm Regards,
The Toys R Us Team.
Many thanks for making contact.
kindly note that we will be directing this complaint onto the relevant department.
Warm Regards,
The Toys R Us Team.
Toys R Us's reply21 Dec 2015, 09:03
Official
Hello ajith25,
Many thanks for making contact.
kindly note that we will be directing this complaint onto the relevant department.
Warm Regards,
The Toys R Us Team.
Many thanks for making contact.
kindly note that we will be directing this complaint onto the relevant department.
Warm Regards,
The Toys R Us Team.