Poor service delivery
<p>I placed an order online (22 November 2016) in time for Christmas. </p> <p>Order confirmed and paid for ( ********** 34)</p> <p>the order was partly delivered in 2 deliveries and the balance remains outstanding.</p> <p>toys r us fails to give me any feedback on th status of the order. Phones don't get answered and ecommerce is unhelpful.</p> <p>christmans is 5 days away and my gifts are outstanding. </p> <p>Highly frustrating to deal with such an *********** bunch of people.</p>
Hello Luis,
Many thanks for reaching out to us.
We are very sorry for the service received thus far, kindly note that we will be escalating this onto Management.
Warm Regards,
The Toys R Us Team
Hello Luis,
Many thanks for reaching out to us.
We are very sorry for the service received thus far, kindly note that we will be escalating this onto Management.
Warm Regards,
The Toys R Us Team