POOR CUSTOMER SERVICE AND DELIVERY

I placed an order with this company on the 26th of November 2024. Their website said delivery within 3 - 7 business days. It is already 13 business days have passed already and I have not yet received my order. The tracking details they provide shows that it has been lying somewhere for 5 business days. This is unacceptable! I did contact them, but my issue was not resolved. Will not order from them again!