MB
Mercia B

1 reviews | Active since Sept 2019

06 May 2020, 21:31

Pathetic service

I placed an order the 25th of April on Toy's R us online for some essential things i needed for my kids. Up to now i have still not received my order. When i call the customer call centre there is no answer and i am also not getting any feedback on my emails sent. I think this is really pathetic service. I didn't order nappies to get them after lockdown, i ordered it because i need it now. It would have been easier to just go to a shop and buy the stuff. I will never buy anything from them again not even at a toy's or baby r us shop

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Replies (1)
MB
Mercia B's update09 May 2020, 14:11
Reviewer Update
Still no reply from Toy's r us on my order. No reply on my emails and now answer when calling the customer service number. This is probably the worst non service i have ever received from a company.