NK
Nadia K

1 reviews | Active since Aug 2014

13 Jul 2015, 11:31

Order corrected promptly

I ordered Home figures from Toys R us online. The incorrect figures were delivered and after contacting their Customer Care, Theo arranged for the correct figures to be delivered after he went the extra mile to locate the correct figures. <br> <br> The whole issue was sorted within a week. <br> <br> Thank you Theo for the great service and fantastic communication.

0
Replies (1)
Toys R Us
Toys R Us's reply13 Jul 2015, 13:13
Official
Hello Naats,

Many thanks for bringing such awesome feedback to our attention, with regards to the fabulously prompt service that you have received from toys r us online.

i will surely escalate this onto the relevant department.

Warm regards

The Toys R Us Team.