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Michael O

1 reviews | Active since Sept 2013

02 Nov 2015, 14:40

Online Sale that was Promised but not Delivered !!

Toys R US ZA have promised a sale on Pre ordered games Twice now. For only a limited amount of copies and for only a certain period.<br> <br> Twice now has their website crashed. Been sitting here for 3 hours refreshing page hoping to get a copy, same as last week.<br> When I eventually logged onto the site, I saw my cart was full of other things. I was logged onto someone else s account. Being able to see all their personal details.<br> <br> This is unacceptable and pathetic

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Replies (1)
Toys R Us
Toys R Us's reply03 Nov 2015, 09:01
Official
Hello FlexSA,

Many thanks for reaching out.

We note that you have concerns over sensitive information kept on our servers.

Be rest assured that your personal information Is tirelessly guarded by us in terms of the Protection of Personal Information Act. Also note that your credit card information is submitted from your fingertips directly to our payment processing service provider through a secure payment gateway - your credit card information is not stored on our servers.

Warm Regards,

The Toys R us Team