Not Accepting Old R200 note.

<p>A few weeks back I went to Toys R Us Baywest, Port Elizabeth to buy something for my daughter. I went to the cashier to pay, where I was told that they do not accept old R200 notes.</p> <p>The cashier called the Manager of the store to tell me the same. I asked her the reason for this and she said that Fidelity don't count those notes and they are then money short.</p> <p> </p> <p>I don't accept the above explanation, as the money in circulation is accepted until the SARB retracts the notes. </p> <p>I then requested proof of this matter, either a letter or some notification and none was displayed.</p> <p> </p> <p>Her excuse was that they only heard the instruction 1 day prior. I told the Manager that if there is no note displayed anywhere in the shop, then they can't enforce this rule.</p> <p> </p> <p>This argument carried on for 20 minutes, where the Manager then phoned the Area Manager (Charmaine) to speak to me and expain the same excuse. Eventually, the Manager suggested that I must go to the bank and ask for a new R200 note.</p> <p> </p> <p>I explained that this is not necesary, as I don't beleive the nonsense that Fidelity 'throws the money out' if it is old notes. I told her that surely Fidelity request the banks to send the old notes to the SARB.</p> <p>After a while, the Manager ask one of her staff to exchange the money at the bank.</p> <p> </p> <p>I'm very dissapointed in the Manager Adri, handled the situation as it is totally unproffesional. No notices have been displayed anywhere in the shop and it is not right to refuse a client's money if it is legal.</p> <p> </p> <p>I will not support that particular store due to the way the Manager treats their clients!</p>