1 reviews | Active since Mar 2009
Non existent service
<p>Yesterday afternoon I popped into the Toys R Us Woodmead store after 4pm. One of the guys on the floor asked me if I needed help - that was great.</p> <p>However when I went to the check out, there was nobody at the tills. There were ladies at the information desk, which was confusing. I stood and waited. One guy staff walked past, looked me in the eye and didnt even try to find someone to help me! So guess what, I left all the stuff at the check-out and walked out. I bought all the items from the Dischem next door. </p> <p>I dont want to be contacted!!!!</p>
Hello Str ,
Many thanks for reaching out and bringing this to our attention.
We humbly do apologize for the service that you have received at the Wood mead Store.
We do understand that the service that you have received has impacted you very negatively hence we will be escalating this onto the Area manager whom will investigated this complaint further in the store. We kindly request your permission for us to contact you with feedback?.
Warm Regards,
The Toys R Us Team
Hello Str ,
Many thanks for reaching out and bringing this to our attention.
We humbly do apologize for the service that you have received at the Wood mead Store.
We do understand that the service that you have received has impacted you very negatively hence we will be escalating this onto the Area manager whom will investigated this complaint further in the store. We kindly request your permission for us to contact you with feedback?.
Warm Regards,
The Toys R Us Team